Legal Documents

Ok93 Privacy Policy — Your Information Is Safe with Us

Everything about how your personal information is collected, used, and protected on the ok93 platform is clearly explained here.

Last Updated: 1 January 2026 — Any changes to this privacy policy will be announced on this page.

1. Introduction

Ok93 (referred to as "we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the ok93 website or mobile app, how we use that information, and the steps we take to keep it safe.

Ok93's Privacy Policy has been prepared in compliance with applicable data protection laws in Bangladesh. By using our platform, you are considered to have accepted the terms of this Privacy Policy.

Our Commitment: ok93 never sells your personal information to third parties. Your data is used solely to provide and improve our services.

This Privacy Policy is part of ok93's Terms & Conditions should be read alongside this document. Together, they form ok93's user agreement.

2. What Information We Collect

Ok93 collects various types of information. Details are provided below:

Types of Information Example Reason for Collection
Identity Information Name, date of birth, national ID number Account Verification & Age Confirmation
Contact Information Phone number, email address Account Registration & Support Communications
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Payment Processing & Fraud Prevention
Usage Information Betting history, game activity, login times Service Improvement & Responsible Gaming
Technical Information IP address, device information, browser type Security & Fraud Prevention
Cookie Information Session cookies, preference storage Improving User Experience

3. How Information Is Collected

Ok93 collects information through the following methods:

  • Directly from you: Information you provide directly when registering, logging in, making deposits or withdrawals, or contacting support.
  • Automatically: When you use our platform, information is collected through cookies, log files, and tracking technologies.
  • Via third parties: Necessary information may be obtained from payment providers (Mobile Banking, Nagad, Rocket) and identity verification services.
  • KYC Verification: A copy of your national ID or passport may be requested for account verification.
ok93 will never ask for your password or PIN via phone call or SMS. If you receive any such communication, treat it as fraudulent.

4. How Information Is Used

Ok93 uses your information for the following purposes:

  • Account Management: Confirming registration, securing login sessions, and handling account-related communications.
  • Payment Processing: Processing deposits and withdrawals and maintaining transaction records.
  • Service Improvement: Analyzing user behavior to enhance the platform experience.
  • Security: Preventing fraud, scams, and money laundering.
  • Legal Obligations: Complying with applicable laws and regulations.
  • Contact: Sending important updates, promotional offers (where you have given consent), and support messages.
  • Responsible Gaming: Detecting unusual gaming behavior and providing timely support.

5. Is Your Information Shared with Others

Ok93 does not sell your personal information to third parties. However, limited information may be shared in the following circumstances:

  • Payment Providers: Information is shared with Mobile Banking, Nagad, Rocket, and other payment gateways as needed to complete transactions.
  • Technology Service Providers: Companies providing hosting, cybersecurity, and analytics services — all operating under strict confidentiality agreements.
  • Law Enforcement Agencies: ok93 is legally required to provide information when ordered by a valid court or directed by a government authority.
  • Game Providers: When you play specific games, only the minimum necessary information may be shared with that game's provider.
Important: ok93 never sells or transfers your information to advertisers or marketing agencies.

6. Data Security Measures

Ok93 uses industry-standard security technologies to protect your information:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): Enable 2FA on your account for an added layer of security.
  • Encrypted Database: Sensitive data is stored in encrypted databases.
  • Regular Security Audits: Third-party security experts regularly audit our systems.
  • Restricted Access: Only authorized personnel are permitted to access user data.
Data protection is a shared responsibility. Keep your password strong, never share it with anyone, and report any suspicious activity to us immediately.

7. Cookies Policy

The ok93 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies ok93 uses:

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences (language, theme).
  • Analytics Cookies: Anonymously tracks time spent on each page — used to improve our services.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some ok93 features.

8. Your Rights

Under ok93's Privacy Policy, you have the following rights:

Right to Know

You may request details on what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Deletion

You may request deletion of your data in certain circumstances.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances.

Data Portability

You may request a copy of your data or ask for it to be transferred.

Right to Object

You may opt out of marketing communications at any time.

To exercise any of these rights, contact the ok93 support team. We aim to respond within 30 days.

9. Protection of Minors

Ok93 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all associated data.

If you become aware that a minor is using ok93, please contact our support team. We will take prompt action.

10. Changes to Privacy Policy

Ok93 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date on this page will be revised, and users will be notified of significant changes via email or SMS.

Continued use of the platform after any changes means you accept the updated privacy policy. We recommend visiting this page regularly.

11. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact us:

Response Time: Within 24–48 Hours

Our On the FAQ page Get answers to common questions. We always respond to privacy-related concerns promptly and with care.

Why ok93 Is Trustworthy

Our Commitment to Protecting Your Privacy

Ok93's Privacy Policy is more than words on a page — your protection is prioritized in every technical decision we make.

256-Bit SSL Encryption

Every transaction and piece of personal information on ok93 is protected with bank-grade 256-bit SSL encryption. Your data is never transmitted unprotected.

Your Information Is Never Sold

Ok93 never sells your personal information to advertisers or third parties. Your data is used only to improve our services — that is our policy.

Mobile Security

The ok93 app uses biometric login and device-level encryption. Even if you lose your phone, your account stays protected.

Data Retention Policy

Ok93 retains your information only for as long as necessary. After an account is closed, data is automatically deleted once the applicable legal retention period has expired.

Regular Security Audits

Independent cybersecurity experts regularly audit ok93's systems. Any vulnerabilities are identified and resolved promptly.

Your Data, Your Control

On ok93, you can view, correct, and delete your own information at any time. You have full control over your data.

Secure Platform

Your privacy is guaranteed — join ok93 today

Reviewed our Privacy Policy? We are committed to protecting your information. Register safely and enjoy the best betting experience on ok93.

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